IT Systems Administrator

(Ref: ISA/EN-MS/0522)

Main Duties

Reporting to the IT Manager, the job incumbent will be mainly required to:

Provide high levels of IT services and support to business users
Ensure that critical company systems are available 24/7
Provide systems administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation
Assist with server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting
Assist with the purchasing of new IT devices and coordinate with IT suppliers
Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management
Administer connection to global VPN and other communication tools
Assist with the implementation of the Group IT policies
Maintain server infrastructure, Network Infrastructure – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc)

Qualifications & Experience

Degree in Information Technology or equivalent qualification
5 years of proven working experience in a similar position
Hands-on IT skills (Windows Server operating systems, Networking, Analytical & Problem-Solving skills, Setup and maintenance of computer equipment)
Proficient working with MS office365 applications, SharePoint, ERP software and communication systems
Ability to troubleshoot any kind of systems related problems and maintain security of the systems

Other Requisites

Capable of working independently and being result oriented
Quick response for resolving operational issues
Able to handle pressure and work within tight deadlines
Operate with integrity and objectivity at all times